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| Spirit Airlines gets rid of change and cancellation fees for all tickets |
The new policy went into effect on Friday, with Spirit's website saying, "cancel fees are canceled for everyone" and "change fees are gone for all."
The budget airline previously charged between $69 and $119 for ticket changes, depending on the number of days remaining before the flight, according to Simple Flying. However, it was already free to change a flight reservation within 24 hours of booking or 60 days before departure.
"Spirit has been evaluating changes to our product and strategy that will help us better compete, elevate the guest experience and return to profitability," the airline said in a statement emailed to USA TODAY. "This new policy is among the best in the industry because it applies to each and every guest. We have many other enhancements in the works and look forward to sharing more soon."
Changes to flights can be made up to an hour before the scheduled departure time, and any changes or cancellations can be done online under the My Trips page or the Spirit chat function, or by sending a direct message to Spirit on social media. Guest agents at the airport can also help with flight changes.
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